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LifPay Store

Privacy Policy

Last Updated: June 1, 2026

Effective Date: June 1, 2026

Chained Finance Ltd (hereinafter referred to as “we”) attaches great importance to the privacy of your personal data. This Policy explains how we collect, process, store and cross-border transfer your personal data in accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (the “PDPO”) and other relevant guidelines. Please read this Policy carefully before using this shopping website.

1. Types of Data We Collect

We will collect various types of personal data necessary for you to use our services for the following purposes:

  • Process orders, arrange production and delivery: recipient’s name, contact information, mailing address, customized graphic materials, etc.
  • Complete payment and settlement: transaction amount, order reference number, payment instrument information (full card numbers are directly collected by payment processing institutions), etc.
  • Handle inquiries and after-sales matters: conversation records, submitted certificates, contact information, etc.
  • Maintain website operation and network security: IP address, device information, Cookie, access records, etc.

If you fail to provide necessary data, we may not be able to complete the cross-border customization service for you.

2. Cross-border Transfer of Personal Data

As this website involves cross-border customized production and international logistics, your personal data will be transferred to regions outside Hong Kong:

  • Recipients: customized factories, international logistics service providers and customs clearance agents located in [China].
  • Transferred Contents: recipient’s name, address, phone number, customized materials etc.
  • Safeguard Measures: We will take necessary measures such as contractual specifications and encrypted transmission to ensure that overseas recipients protect your data in accordance with standards no lower than those required by the PDPO.

Special Notice: Your ID number and image are sensitive information that we do not collect or use. To meet cross-border customs clearance requirements, authorities may request you to provide the recipient’s identification documents. If you refuse or fail to provide such documents promptly, resulting in package detention or return, all associated costs shall be borne by you.

3. Cookies and Similar Technologies

We use cookies and similar technologies to record your preferences and conduct security risk control. You may disable cookies through browser settings, but this may affect the normal use of some website functions.

4. Sharing, Processing and Disclosure of Personal Data

(1) Sharing: We will only share your personal data under the following circumstances:

  • With your voluntary consent;
  • Share with the aforementioned overseas customizers, logistics providers and payment institutions to complete services;
  • Provide to customs, judicial or regulatory authorities to comply with legal or regulatory requirements;
  • Share with our entrusted technical support and data analysis service providers, and require them to keep confidential through contracts.

(2) Transfer: We will not transfer your data to any third party except for business restructuring, merger or acquisition with prior notice and requiring the transferee to continue to comply with this Policy.

(3) Public Disclosure: We will not publicly disclose your personal data unless required by law or with your separate consent.

5. Data Storage and Protection

  • Your personal data will be stored on our secure servers for the shortest period necessary to achieve the purpose of collection. Transaction records are generally kept for no less than three years. After that, we will delete or anonymize such data.
  • We have implemented security measures such as data encryption, access control and intrusion detection. In case of a data breach incident, we will notify you and report to relevant authorities in accordance with the PDPO and industry standards.

6. Your Rights

In accordance with the Personal Data (Privacy) Ordinance, you have the right to:

  • Access and Correction: verify whether we hold your personal data and request a copy thereof; request correction if the data is inaccurate.
  • Cease Use: request us to stop using your personal data in direct marketing or stop specific processing of your data.
  • Deletion: request deletion of personal data held by us where permitted by law (e.g. data is no longer needed for the original purpose).
  • Withdraw Consent: you may withdraw consent at any time within the scope where consent is relied on as the processing basis, without affecting the processing carried out before withdrawal.
  • Complaint: file a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong if you believe we have violated the PDPO.

To exercise the above rights, please contact us at the following information. We may require additional information to verify your identity. We will process your request as soon as possible and generally respond within [7] days.

7. Protection of Minors

This website is primarily intended for adults. We do not intentionally collect personal data from individuals under the age of 18. If you are a minor, please use this site under the guidance of a guardian. Should we inadvertently collect data from minors, we will delete it promptly.

8. Updates to This Policy

We may revise this Privacy Policy due to business or legal changes and publish the updated version on the website. If material changes are involved, such as expansion of cross-border transfer scope or addition of sensitive data collection, we will prominently notify you via internal notice or email and obtain your consent again if necessary.

Contact

If you have any questions, requests or complaints regarding this Privacy Policy or personal data processing, please contact us at:

Email: hello@lifpay.me